Client Feedback Learningline are committed to providing a high level of service to our customers. If our clients or customers do not receive satisfaction from us we need them to tell us about it. This will help us improve our standards. All clients will be given the opportunity to make a complaint if they feel it necessary and will be offered a Learningline complaints form to complete if appropriate. If you are dissatisfied with the action taken or the explanation given, as a result of a complaint, then please speak or write to the Director, Andy Marriott. You will receive a written reply within seven working days of us receiving your complaint. If you would like to make a comment or compliment about the service you received please complete and return the client satisfaction form sent to 100% of our clients after their initial contact with us. If you would like to make a comment by telephone, please contact one of our advisers on 01702 533858. Further information on our complaints policy can be found here You can also contact us here
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